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Canada’s largest city, Toronto bursts at its seams with scores of ultra-luxe properties. But the one that constantly tops all popularity charts is the Ritz-Carlton hotel
THE 9/11 COMMISSION REPORT Final FM.1pp 7/17/04 5:25 PM Page v CONTENTS List of Illustrations and Tables ix Member List xi Staff List xiii–xiv Preface xv 1. “WE HAVE SOME PLANES” 1 nside the Four Flights 1 Improvising a Homeland Defense 14 National Crisis Management 35. 2. THE FOUNDATION OF THE NEW TERRORISM 47. A Declaration of War 47 Bin Ladin’s Appeal in the Islamic World 48 The Rise of Bin Ladin and al Qaeda (1988–1992) 55 Building an Organization, Declaring War on the United States (1992–1996) 59 Al Qaeda’s Renewal in Afghanistan (1996–1998) 63. 3. COUNTERTERRORISM EVOLVES 71. From the Old Terrorism to the New: The First World Trade Center Bombing 71 Adaptation—and Nonadaptation— . . . in the Law Enforcement Community 73 . . . and in the Federal Aviation Administration 82 . . . and in the Intelligence Community 86. Page vi . . . and in the State Department and the Defense Department 93 . . . and in the White House 98 . . . and in the Congress 102. 4. RESPONSES TO AL QAEDA’S INITIAL ASSAULTS 108 4.1. Before the Bombings in Kenya and Tanzania 108 Crisis: August 1998 115 Diplomacy 121 Covert Action 126 Searching for Fresh Options 134 5. AL QAEDA AIMS AT THE AMERICAN HOMELAND 145. Terrorist Entrepreneurs 145 The “Planes Operation” 153 The Hamburg Contingent 160 A Money Trail? 169 6. FROM THREAT TO THREAT 174. The Millennium Crisis 174 Post-Crisis Reflection: Agenda for 2000 182 The Attack on the USS Cole 190 Change and Continuity 198 The New Administration’s Approach 203 7. THE ATTACK LOOMS 215. First Arrivals in California 215 The 9/11 Pilots in the United States 223 Assembling the Teams 231 Final Strategies and Tactics 241 8. “THE SYSTEM WAS BLINKING RED” 254. The Summer of Threat 254 Late Leads—Mihdhar, Moussaoui, and KSM 266 9. HEROISM AND HORROR 278. Preparedness as of September 11 278 September 11, 2001 285 Emergency Response at the Pentagon 311 Analysis 315. 10. WARTIME 325 10.1 Immediate Responses at Home 326 10.2 Planning for War 330 10.3 “Phase Two” and the Question of Iraq 334 11. FORESIGHT—AND HINDSIGHT 339. Imagination 339 Policy 348 Capabilities 350 Management 353 12. WHAT TO DO? A GLOBAL STRATEGY 361. Reflecting on a Generational Challenge 361 Attack Terrorists and Their Organizations 365 Prevent the Continued Growth of Islamist Terrorism 374 Protect against and Prepare for Terrorist Attacks 383 13. HOW TO DO IT? A DIFFERENT WAY OF ORGANIZING THE GOVERNMENT 399. Unity of Effort across the Foreign-Domestic Divide 400 Unity of Effort in the Intelligence Community 407 Unity of Effort in Sharing Information 416 Unity of Effort in the Congress 419 Organizing America’s Defenses in the United States 423 Appendix A: Common Abbreviations 429 Appendix B:Table of Names 431 Appendix C: Commission Hearings 439 Notes 449
A Message from Ed Peper Beyond Great Products and Innovative Business Solutions… an Exceptional Customer Experience that you can’t get anywhere else! At General Motors, we are committed to providing you with a broad range of Great Products that have outstanding quality, reliability, safety and value. In the 2014 model year, our vehicle offerings get even better, as we are in the middle of one of the biggest product offenses in GM history. We offer you everything from small cars to heavy-duty trucks, and because we are dedicated to the environment, we provide you with a number of propulsion options that will help you reduce emissions while saving money at the same time. We are also committed to providing you with Innovative Business Solutions that allow you to provide your drivers with the features and functions they need to get their work done. This includes the latest features that make your mobile office more functional, and accessories and storage solutions that can organize your cargo. We also work with professional upfitting partners who can match quality truck bodies and equipment with your specific vocational demands. Basically, we have turnkey solutions to any vehicle and utility issues you may have. However, our focus goes beyond the great products and innovative business solutions we provide. Just as important is the Customer Experience we offer, and at GM Fleet & Commercial, you can count on it being Exceptional. We take a full circle approach to serving you. Our Fleet Account Executives help you to determine what products best meet your needs. Our production planning group makes sure your vehicles get built and delivered on time, and our service team ensures you get quick responses to any vehicle issues you might have. We are not just another supplier of vehicles. We are a solid, reliable business partner that offers fleet expertise and responsive service throughout your ownership experience. As you make plans to refresh your vehicle fleet in the 2014 model year, we hope you will consider General Motors. We want to partner with you and help you reach your business and sustainability goals. The bottom line is that we want to help you succeed at what you do, and we measure our success by yours. In other words, “Your Success is Our Success.” Thank you
The bariatric meal plan consists of three well balanced meals daily with at least one snack Strive to build a meal plan that includes all of the food groups. FRUIT … PROTEIN Low-fat DAIRY Whole grain STARCH VEGETABLES This meal plan is designed to provide the nutrients needed and help keep you full and satisfied throughout the day while keeping your calorie intake no higher than 1500 calories daily Meal Planning is essential to ensure you will lose weight and maintain your weight loss. PLAN FOR MEALS – Food shop weekly. Think Plan: Create Menu Prepare Meals about want you will eat during the week , buying the foods from all food groups to build your menu. Each food group contributes different nutrients that are needed for good health. PREPARE FOR MEALS- Think ahead each week to what meals you will be preparing for lunch and dinner and do some preparation ahead of time. Follow Eating Schedule FOLLOW ROUTINE – Eat meals close to the same time everyday. When you follow an eating schedule you are less likely to eat the food you should avoid. You will burn more calories and your metabolism will work more efficiently. Develop a mindset that seeks to establish healthy eating behaviors as a life style approach as opposed to the quick fix approach of many short term diets from the past. IMPORTANT TIPS to remember forever: o o o o o o o o o o o Eat Protein first Eat one hour after waking up Eat every 4-5 hours Chew foods well and eat slowly(at least 30 minutes) Keep meals small Don’t drink with meals DO NOT DRINK CARBONATION (SODA) Do not smoke Stop eating when full or have met meal size Sip fluids slowly Continue with your vitamin regimen everyday Multivitamin with Folic Acid Vitamin B 12 Iron Calcuim o Make an appointment once a year for your Annual check up for the rest of your life DO NOT DRINK YOUR CALORIES. Liquids will pass through the reduced stomach pouch quickly and you will not feel full. This is a great way to gain all your weight back!! AVOID o High calorie drinks o Beverages made with sugar o Alcohol o Milkshakes o Special coffee drinks o Soda o Juice – only 4 ounces daily TO PORTION SIZES – keep portion sizes small See handout on food groups If you routinely eat too much, the small stomach pouch may stretch! To ensure long range success at losing and maintaining your weight loss follow the recommended servings as a guide. Keeping in mind that you will stop eating when your hunger is gone or when you feel comfortable. Continue to eat small pieces of food and chew your food thoroughly and eat slowly. You will increase your chance of success if you follow an eating routine of planning meals at the same time frame daily. Keep yourself in check once in a while by writing a food journal. Continue to use a scale and measuring cups consistently to keep yourself in check. HIGH FAT FOODS • • • • • • • • • • • Fast food Dining out often Fried foods Creams & Gravies Foods made with cream or gravy High fat dairy (cheese, ice cream) Junk food (chips ect..) Donuts, cakes, cookies, pastries, chocolate High fat meats like bacon and sausage High fat casseroles High fat convenient foods (frozen pizza, boxed meals) Do not fill up on empty calorie foods that are high in calories and low in nutritional value. Avoid the so called “Junk” foods that are high in fat and sugar. CONSUMING HIGH FAT FOOD ON A REGULAR BASIS WILL HELP YOU RE-GAIN YOUR WEIGHT. The food you eat should be as healthy as possible. Your small stomach pouch can only hold about a 1 cup – 1 ¼ cup of food. Therefore your goal is to attain the highest quality nutrient intake with a minimal volume of food. Your meal plan needs to be high in protein, vitamins and other important nutrients to be successful at attaining a healthy lifestyle. To increase satiety, try to plan meals and snacks by combining carbohydrate foods with protein, fiber and a small amount of fat. A well planned meal should satisfy feelings of hunger for three to four hours and provide the energy you need as you progress through the day. Sources of carbohydrates and fiber include whole grains, fruits and vegetables. Protein sources are lean meats, meat substitutes and low fat dairy.
Wall Ovens Warmer Drawers Induction Built-In Range Cooktops EW30IS65J S Featuring Wave-Touch® Controls & Induction Cooktop 30" INDUCTION BUILT-IN RANGE Yes 1 1 1 1 Yes Yes Ceramic Glass Smoothtop 10" Induction Cooking Element – 2500W / 3400W 8" Induction Cooking Element – 2400W / 3400W 7" Induction Cooking Element – 1900W / 2600W 6" Induction Cooking Element – 1500W / 1900W Hot-Surface Indicator Light Surface Controls Oven Features More Energy-Efficient Cooking with induction is 70% more efficient than gas and 20% more efficient than electric. Capacity Hidden Bake Element Eight-Pass Bake Element – 2500 Watts Eight-Pass Broil Element – 4000 Watts Convection Element – 2500 Watts Cobalt Blue Interior Self-Clean Options with Door Lock Perfect Convect3® with Variable 2-Speed Fan Cooking Modes – Bake, Broil, Convection Bake, Convection Roast, Convection Broil, Keep Warm, Slow Cook Baking Options – Perfect Turkey®, Defrost, Dehydrate, Bread Proof, My Favorites, Multi-Stage Cooking, Temperature Probe, Rapid Preheat, Delay Bake, Convection Convert Luxury-Design® Lighting with Dual 40W Halogen Bulbs Luxury-Glide® Racks Conventional Racks Convection Roasting Rack 4.2 Cu. Ft. Yes Yes Yes Yes Yes 3 Yes Freestanding Ranges Induction Cooktop Features Microwaves Yes Yes Yes Yes Yes Yes 7 10 Yes 2 1 Yes Vent Hoods Wave-Touch® Electronic Oven Control Perfect Set® Element Controls Keypad Entry of Time & Temperature Electronic Clock & Timer Temperature Display Automatic Oven (Delay, Cook & Off) Built-In Ranges Control Panel Features Accessories Optional Specifications Exceptional Temperature Control Adjust heat with greater accuracy than gas or electric cooktops, especially at lower settings. Perfect for melting chocolate and cooking delicate foods and sauces. Cooking Flexibility The sensors automatically detect the presence of magnetic cookware, activate the induction field and adjust it to the exact size of the pan. Color – Stainless Steel Oven Cavity Dimensions – Height Width Depth Product Dimensions – Height (Adjustable) Width Depth (to Center of Arc) (with 90° Door Open) Power Supply Connection Location Connected Load (kW Rating) @ 240 / 208 Volts Amps @ 240 / 208 Volts Minimum Circuit Required (Amps) Shipping Weight (Approx.) S Refrigerators Included Included 16-1/2" 24-1/8" 18-1/32" 35-5/8" – 36-5/8" 30" 28-5/16" 45-1/2" Left Bottom Rear 13.2 / 9.9 55 / 48 50 258 Lbs. *When properly installed, meets the appliance standards in the Americans with Disabilities Act and the Architectural Barriers Act Accessibility Guidelines as published by the United States Access Board on June 23, 2004, as amended August 5, 2005. NOTE: Always consult local and national electric codes. Refer to Product Installation Guide for detailed installation instructions on the web at electroluxappliances.com. Specifications subject to change. electroluxappliances.com Freezers Porcelain Broiler Pan and Insert Cleaning Sponge 2" Rear Filler Kit, Side Panel Kit, Backguard Kit, Side Trim Kit – See Back for Part Numbers Under Counter Cooking with induction is more responsive than gas or electric — you can instantly adjust the heat to a delicate simmer or bring it to a quick boil. Yes Yes Yes Yes Yes Yes Washers / Dryers More Responsive Luxury-Hold™ Oven Door Extra-Large Glass Window Perfect Pair Lower Oven® Adjustable Leveling Legs Sabbath Mode (Star-K® Certified) A.D.A. Compliant* Dishwashers / Kitchen Cleanup Additional Features Induction Built-In Range EW30IS65J S 30" Induction Built-In Range Specifications Countertop Preparation • Product For detailed preparation instructions, refer to installation guide on the web. • Flat square-finish (flat) countertop requires no preparation since rangetop flange lays directly on countertop edge. • Formed front-edged countertops require front molded edge to be shaved flat 3/4" from each front corner of opening. • Tile countertops may need cut back 3/4" from each front corner of opening and / or rounded edge flattened. • For existing cutout width greater than 30-1/16" reduce the 3/4" overlap dimension or for cutout width of 29", replace actual side trim panels with smaller side trim panels, available with optional Side Trim Kit (refer to detailed kit installation instructions). Weight – 238 Lbs. phase 3- or 4-wire cable, 120 / 240 or 120 / 208 Volt, 60 Hertz, fused on both sides of line with ground. (If local code permits, range may be connected by hard-wiring or by means of power supply cord kit.) • Connected Load (kW Rating) @ 240 / 208 Volts = 13.2 / 9.9 kW • Amps @ 240 / 208 Volts = 55 / 48 Amps • Recommended Circuit Breaker – 50 Amps • Always consult local and national electric codes. • Countertop MUST be level in all directions and adjustable range height at least 1/16" greater than tallest cabinet height, to ensure metal rangetop flange will fit properly on countertop edge. • When installing optional Backguard Kit, cutout depth of 21-3/4" minimum / 22-1/8" maximum needs increased to 24". • Overhead cabinetry should not exceed a 13" maximum depth. • Absolute minimum horizontal distance between overhead cabinets installed to either side of appliance must be no less than maximum width of appliance. • Allow 24" minimum clearance between rangetop and bottom of cabinet when bottom of wood or metal cabinet is protected by not less than 1/4" flame-retardant millboard covered with not less than No. 28 MGS sheet steel, 0.015" stainless steel, 0.024" aluminum or 0.020" copper. Allow 30" minimum clearance when cabinet is unprotected. • To reduce risk of fire when using overhead cabinetry, install range hood that projects horizontally a recommended minimum of 5" beyond bottom of cabinets. • When installing range into existing cutout depth greater than 22-1/8", optional 2" Rear Filler Kit available. • Single Note: For planning purposes only. Refer to Product Installation Guide on the web at electroluxappliances.com for detailed instructions.
Achieve Your Vision You utilize every tool at your disposal to create an environment that seamlessly blends high design with high performance. And of all the environments you create, very few are revered as much as the kitchen. Which is why each and every Electrolux ICON® appliance utilizes the expertise of the world’s foremost leaders from their conception to final assembly. For more than 80 years, Electrolux appliances have graced the kitchens of some of Europe’s finest homes and restaurants. And we are proud to bring this thoughtful design heritage to North America with our renowned Electrolux ICON® appliances. Available in a bold professional series and a graceful designer series, they fit easily into any design style while delivering a versatile array of power, performance and functionality to meet your clients’ needs. Electrolux ICON® appliances will help you achieve your vision. Contents cooking Ranges Electric Wall Ovens Microwave Combination Ovens Cooktops Warmer Drawers Microwaves Ventilation refrigeration Electrolux ICON ® Electrolux ICON ® professional series designer series All Freezer & All Refrigerator 42" Built-In Refrigerators French Door Refrigerators Side-by-Side Refrigerators Ignite the Passion Performance Meets Elegance dishcare Bold looks. Expert design. Flawless engineering. Electrolux ICON® professional series is ideal for those who are passionate about cooking – or anyone who wants a more professional cooking experience at home. Featuring large, restaurantstyle knobs and handles, clean lines and polished stainless steel accents, the professional series’ style and versatility have made it the choice of professional chefs at hotels and restaurants throughout Europe. Your kitchen design will not only create your client’s environment, it will embody her passion. She demands appliances that are smart and purposeful yet elegant and sophisticated. She demands Electrolux ICON® designer series appliances. Featuring stainless steel styling and gracefully curved handles that fit the palm of her hands, each appliance model was created following extensive market research and the strict input and opinions of our chief designer – the consumer. Built-In Dishwashers specialty Under-Counter Refrigerator Drawers Under-Counter Wine Coolers Under-Counter Ice Makers Under-Counter Trash Compactors Built-In Coffee Maker project planning General Installation Guidelines Refrigeration Trim Kits Built-In-Cooking Combination Installations Slide-In Gas Cooktop Power Cord Relocation Instructions Electrolux ICON® products are available in both 20/20 and ARCAT programs, to aid in the production and accuracy of your kitchen designs. To locate the Electrolux ICON® showroom and dealer nearest you, visit us on the web at electroluxicon. com or call us at 1-877-4electrolux (877-435-3287).
Are you planning a trip to the beautiful island, Bali? Are you dreaming of a tour that includes discovering Bali’s natural reserves, meeting her people and getting a taste of her culture as well? Well, then there’s nothing better for you than volunteer tourism!
October Deadlines Alicia Patterson Fellowship Contact: The Alicia Patterson Foundation, 1090 Vermont Ave. NW. Suite 1000, Washington, DC 20005, (202) 393-5995, email@example.com, http://aliciapatterson.org/ Eligibility: For U.S. citizens who are full-time print journalists or non-U.S. citizens who work fulltime for U.S. print publications, either in America or abroad. Award: Stipend is $40,000 for twelve months and $20,000 for six months and must cover travel and research costs. Fellow must pay taxes on stipend. Deadline: October 1, 2013 National Hispanic Health Professional Student Scholarship Contact: National Hispanic Health Foundation, Nathalie Manzano-Smith, Executive Director, 1920 L Street, N.W., Suite 725, Washington, DC 20036, (212) 419-3686, firstname.lastname@example.org email@example.com, http://www.nhmafoundation.org/index.php/scholarshipprogram Eligibility: The Hispanic Health Professional Student Scholarship Program is the only national scholarship program targeted at Hispanic students who are committed to careers in health care - medicine, nursing, dentistry, public health, health management and policy analysis, health research, and allied health. • Applicants must be enrolled full-time and seeking a professional degree at medical, dental, nursing, public health, or policy schools located in California for the California Gala Event; in New York, New Jersey, or Connecticut for the NYC Gala Event. • Applicants are not required to be Hispanic; an affinity for the health of Hispanic communities and an interest in participating in NHHF Scholars Alumni activities is needed. Award: $2,000 or $5,000 Deadline: October 4, 2013 National Foundation for Advancement of the Arts (NFAA) Recognition and Talent Search Contact: National Foundation for Advancement of the Arts (NFAA), 2100 Biscayne Boulevard, Miami, FL 33137, (800) 970-ARTS, apply@youngARTS.org, http://wwwyoungarts.org Eligibility: As of December 1, 2013, must be between ages of 15-18 years old or in high school grades 10-12. Must be a citizen or legal resident of the U.S. or U.S. territories. International students on US Visa may also apply. Award: Up to $10,000 Deadline: October 18, 2013 Coca-Cola Scholarship Contact: Coca-Cola Scholars Foundation, Inc., 1 Coca Cola Plaza NW, Atlanta, GA 30313, (800) 306-2653, firstname.lastname@example.org, http://www.coca-colascholars.org Eligibility: For high school seniors demonstrating leadership and academic achievement. Must be a U.S. citizen or legal resident planning to attend an Courtesy of Congresswoman Lucille Roybal-Allard (CA-40)
Historic Sites Locations #1 Victorian Village Memphis, TN 38103 (901) 526-1469 In the area of Adams Avenue in Memphis, a number of landmark 19th century homes have been saved from destruction by interested citizens. The Boyd-Massey-Maydwell house likely is the oldest of those pictured below. A neo-classic cottage at 664 Adams, it is owned by the City of Memphis and used by the City Beautiful Commission. The Harsson-Goyer-Lee house at 690 Adams originally was a small four-square cottage built by William Harsson, a lath mill operator. It was expanded in 1855 by his son-in-law, Charles Wesley Goyer, who added the present threestory front in 1871. The house was sold in 1890 to steamboat empire owner James Lee Jr. whose Mallory-Neely house, 1854-1883 Mollie Fontaine Taylor house, 1886 Elias Lowenstein house, 1890 Harsson-Goyer-Lee house, 1848-1873 Woodruff-Fontaine house, 1870 529 State of Tennessee daughter later began the James Lee Memorial Academy of Art which flourished there until the City of Memphis relocated the school to Overton Park. Currently owned by the City of Memphis, the Mallory-Neely house at 652 Adams, a Tuscan villa, first was owned by Isaac Kirtland and later by Benjamin Babb who added the second story and sold to James Columbus Neely in 1883. The French Victorian Woodruff-Fontaine house at 680 Adams Boyd-Massey-Maydwell house, 1817-1849 was build by architects Edward Culliott Jones, of Charleston, and Mathias Baldwin, of Memphis, for Amos Woodruff who, in 1883, sold to Noland Tennessee Blue Book Historic Sites Fontaine, the third-wealthiest cotton factor in the country. The house later was part of the James Lee Academy of Art and currently is open to the public for tours. The Victorian Mollie Fontaine Taylor house was built by Noland Fontaine as a wedding gift for his daughter at 679 Adams (directly across the street from the Woodruff-Fontaine). The Elias Lowenstein house is located at Jefferson and Manassas Streets. #2 Hunt/Phelan House 533 Beale Street Memphis, TN 38103 (901) 525-8225 This 16-room reddish-brick house in the Federal style was built in two stages, the first in 1830 by George H. Wyatt. The second stage, circa 1851, added a two-story kitchen and service wing and a two-story porch. In the early months of the Civil War, the house served as headquarters for Confederate General Leonidas Polk. After the Battle of Shiloh, Union General Ulysses S. Grant used the house, planning the siege of Vicksburg in the parlor. The mansion also served as a Union hospital from 1863-1865. Although unlikely, it has been rumored that a The Hunt/Phelan House, once “a treasure trove” of 19th century tunnel under the house was part of the undermagnificence ground railroad through which slaves escaped and boarded boats for Illinois. At one time a schoolhouse was located behind the mansion for the Phelan children and the family’s slave children and was the first school known to have educated blacks in Memphis. In later years the house was occupied by northern teachers sent to the South to educate newly freed slaves. #3 Graceland 3734 Elvis Presley Boulevard Memphis, TN 38186-0508 (901) 332-3322 (800) 238-2000 www.elvis.com/graceland/ Home of world-famous singer and movie star Elvis Presley, Graceland was built circa 1940 by the former Ruth Fraser Brown and her husband, Dr. Thomas David Moore. The 20-room mansion was named Graceland after Mrs. Moore’s aunt, Grace Toof, whose family had built a cottage on the site earlier. Elvis bought the house in 1957, 10 years after he moved to Memphis. During the 1950s the “King” became a national and international hero of young people Graceland, home of Elvis Presley 530 Locations Tennessee Blue Book as rock ‘n’ roll’s biggest star. Eventually, he sold more than 500 million records and had more gold records (28) than anyone before him, and also made 33 movies. Guided tours of the home, featuring the trophy room, Hall of Gold, automobile collection, touring bus, and Conair jet (the “Lisa Marie”), also include the Meditation Garden where Elvis and his parents are buried. Elvis Presley died in 1977 but his fame lives after him as thousands visit his home each year. #4 Chucalissa Prehistoric Indian Village 1987 Indian Village Drive T. O. Fuller State Park Memphis, TN 38109 (901) 785-3160 Hundreds of years before Europeans came to America, Indians flourished along the eastern shore of the Mississippi River. These ancient peoples hunted; made tools of bone, stone, and wood; were capable farmers; and lived in thatch-roofed homes. They built earthworks and worshipped the sun. Chucalissa is a working reconstruction of a 1,000-yearold Indian village that flourished here, with grass thatched huts, a temple, and a ceremonial burial ground. A museum at the site helps visitors understand its history. The name means “house abandoned” or “deserted town” and was chosen for the site by its rebuilders. The original peoples were encountered by DeSoto in 1541, but had deserted the town by 1673 when the French arrived. Today Choctaw Indians live on the site and demonstrate Indian crafts. The rebuilt village is operated by the University of Memphis. Thatch-roofed structure at Chucalissa Prehistoric Indian Village...
Question: 1 Which of the following elements of planning gap measures the gap between the total potential for the market and the actual current usage by all the consumers in the market? A. Project gap B. Product gap C. Competitive gap D. Usage gap Answer: D Question: 2 Which of the following terms refers to the method that allows or restricts specific types of packets from crossing over the firewall? A. Hacking B. Packet filtering C. Web caching D. Spoofing Answer: B Question: 3 You work as a Network Administrator for NetTech Inc. The company wants to encrypt its e-mails. Which of the following will you use to accomplish this? A. PGP B. PPTP C. IPSec D. NTFS Answer: A Question: 4 Peter works as a Network Administrator for Net World Inc. The company wants to allow remote users to connect and access its private network through a dial-up connection via the Internet. All the data will be sent across a public network. For security reasons, the management want