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Most companies are very reluctant to deploy an e-commerce system if there is a perceived risk that system flaws will undermine customer relationships that the company has cultivated over a long period.
At this point, there are no established rules for what works and what does not work that can be safely generalized across companies. Each company must be willing to discover for itself how best to use the Internet to solve its own business problems
Established in 1976, Gulftainer Company Limited is the largest privately owned port management and 3PL logistics company in the world, based in United Arab Emirates (UAE), and for more than 35 years, we have been delivering world-class performance to our customers.
100 Main Street, Milwaukee, Wisconsin 53555 Home: (555) 999-1628 Cell: (555) 999-1234 Email: firstname.lastname@example.org NOTE: Instead of/In addition to the Qualifications Summary section, consider a Personal Branding Statement. Personal Branding Statement. A simple statement that highlights the value you bring to the position at hand. Example: “Seasoned customer service professional skilled in providing valuable insight and answers to customers while also building positive brand experiences.” Qualifications Summary: Customer Service professional with 10 years of experience. Able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Have received top quality performance award 5 years running. Comfortable in interacting with all levels of the organization and public. EXPERIENCE ABC Office Supplies, Anytown, Wisconsin June 2007 - Present Largest direct marketer of office supplies in the United States. Customer Service Representative Inbound telemarketing, upselling and order entry for a product line of 3,000 items. •• Accrued the highest award level on work team for perfect attendance and successful upselling. Earned ABC Performance Award for accomplishment. •• Recognized by management for sensitivity and ability to handle difficult customers. •• Simplified scheduling process for a call center of 500 people. •• Set record for acquiring 100 new customers in August 2010. XYZ Phone Company, Anytown, Wisconsin May 2002 - June 2007 The Midwest’s leader in telecommunications services. Call Center Representative •• Performed data entry, set up new customer accounts and handled customer inquiries.
Seeking part-time retail sales clerk/cashier position SUMMARY OF QUALIFICATIONS • • • • • Customer-focused self-starter with proven client services skills Energetic, hard-working achiever and communicator, with strong listening skills Quick learner, eager to learn and follow directions Excellent team player who thrives in teamwork situations Responsible and reliable, with record of professionalism EDUCATION • High School Diploma, Kettle Falls High School, Kettle Falls, WA, expected May 2012 HONORS AND DISTINCTIONS • • • Earned Stevens County Superintendent’s Scholar Award, 2011 Achieved Honor Roll, Kettle Falls High, 2010-2011 Earned Varsity Letter, Kettle Falls High Soccer Team, 2009-2011 WORK HISTORY Bagger, Super One Foods, Colville, WA, Summer 2010 • Prepared bagged groceries to customer specifications • Assisted in loading groceries to customer vehicles • Secured shopping carts and other key supplies • Provided customer service to average of 60 customers per shift Babysitter, Suzie’s Babysitting Services, Kettle Falls, WA, 2007 to present • Maintain satisfied clientele of 10 families • Provide quality care for children aged newborn to 12 years • Manage all aspects of business COMMUNITY SERVICE • • • • Supplied 40 community-service hours at Parkview Senior Living, retirement community, Sept. to Oct. 2010 Donated more than 100 hours to Northeast Washington Fairgrounds, Fall 2009 and Spring, 2010 Contributed more than 120 volunteer hours to Columbia River Christian Academy Summer Camp, Summer 2010 Provided 10 volunteer hours to Columbia River Cleanup, Summer 2010 SKILLS • • • Customer relations, customer service Computer literate in both Windows and Macintosh platforms Working knowledge of Spanish
To obtain a position as a legislative assistant SUMMARY OF QUALIFICATIONS Intelligent, motivated, and personable individual seeks a full-time career opportunity that utilizes extensive academic and pre-professional experience while employing excellent research, writing, and presentation skills. EDUCATION Ramapo College of New Jersey, Mahwah, New Jersey Candidate for Bachelor of Arts degree, May 2009 Major: Political Science GPA 3.7/ 4.0 HONORS AND AWARDS Ramapo College Dean’s List, Academic Excellence, Spring 2007- present Omicron Delta Kappa Honor Society, Leadership Honors, May 5, 2008 Francis J. Dwyer Memorial Scholarship, Academic Excellence/Community Service, April 24, 2007 RELEVANT COURSEWORK Senior Seminar: Election Year Business & Society Political Science Seminar Public Policy Critical Thinking State & Local Government ASSOCIATED RESEARCH PROJECTS “Political Chess: Nationalizing the District Method as the Standard for the Electoral College” 2008 “Enemies of State: A European Political Spectrum from the French Revolution to Nazi Germany” 2007 COMPUTER SKILLS Proficient in Microsoft Windows, Word, Excel, PowerPoint, and Internet; Experienced with IBM PCs RELATED EXPERIENCE Office of State Senator Joseph Kyrillos, Jr., Middletown, New Jersey Legislative Intern April 2008-present • Advise constituent callers on governmental services and political issues • Implement a computer-based library information system • Expedite recognition letter for high school graduates within the district OTHER WORK EXPERIENCE Trivett’s Sunoco, Atlantic Highlands, New Jersey Service Station Manager June 2006-September 2007 • Supervised daily operations of automotive service station and provided customer service • Maintained up-to-date records of all customer repair orders, billed services, and inventory prices • Scheduled automotive service repair appointments and performed mechanical services VOLUNTEER SERVICE Atlantic Highlands Fire Department, Atlantic Highlands, New Jersey Volunteer Firefighter September 2007-present • Provide fire protection for residents and their property • Special Certifications: Haz-Mat First Responder; WMD Emergency De-con • Top 10 Call Club Award (Ranked #5 for total alarm calls responded to in 2007), ...
CONTENTS, PART I - Consists of the bleeding procedure for the Hydraulic Brake Booster only. The Hydraulic Brake Booster works in conjunction with the Power Steering Pump and the Power Steering Gear. CONTENTS, PART II - Consists of bleeding procedure for the Brake System. The Brake System consists of the Master Cylinder and the Wheel Cylinders. The Hydraulic Booster System uses power steering fluid. IMPORTANT! The Brake System uses hydraulic brake fluid. THESE SYSTEMS ARE SEPERATE! USE OF THE WRONG FLUID TYPE WILL CAUSE SEAL DAMAGE TO OCCUR. DO NOT MIX THE TWO SYSTEMS! PART I BLEEDING PROCEDURES FOR THE HYDRAULIC BRAKE BOOSTER 1. Fill power steering pump reservoir with power steering fluid. 2. Start engine and run for approximately two seconds then shut off engine. 3. Check fluid level; add as required. 4. Repeat steps two and three until (power steering reservoir) fluid retains constant level. 5. Raise the front of the vehicle until the height has cleared the tires. 5-a. Run engine at 1000 to 1500rpm. 5-b. Depress brake pedal several times. 5-c. Turn steering right and left, making light contact with wheel stops. 6. Turn the engine off, recheck reservoir fluid, and add if needed. 7. Lower the vehicle and repeat steps 5-a, 5-b, 5-c and 6. 8. If pedal is up and firm, the vehicle is ready for road testing. 9. If reservoir fluid is extremely foamy, let the vehicle stand with engine off for one hour, then recheck. Section I - Trouble Shooting & Guidelines • Page 9 SECTION I - TROUBLE SHOOTING & GUIDELINES PART II - ALL VACUUM UNITS - BLEEDING PROCEDURES IT IS RECOMMENDED THAT ALL BRAKE BLEEDING BE PERFORMED WITH A PRESSURE BLEEDER. IF ONE IS NOT AVAILABLE, USE THE FOLLOWING PROCEDURE:...
How one company is helping Thai businesses battle a problem that costs billions of baht every year A car parts manufacturer in Thailand was puzzled when it found that despite turnover increasing substantially, there was a mysterious decline in profits. When Vorapong Sutanont and his financial forensics team at PricewaterhouseCoopers (PwC) were asked to look into the case, they performed an investigation based on the suspicion that this notable imbalance was due to fraud. The team pulled hard disk drives from company PCs and searched emails between factory employees, reviewed accounting transactions and company records such as invoices and receipts, matching up purchase orders with actual material on the ground, and conducted interviews with suspects and employees.
Holden Binder describes the importance of custom binders design at various levels, which can prove to be a real asset to your company. Call 800.715.9255 for more info.